The policies listed here in these TABS governs the use of our website and terms that become binding by using the site or making a purchase. Please review and read ANY/ALL policies that that may apply to you.
Please remember by using this site or clicking “[I AGREE]”, you agree to these terms and conditions and you agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If you do not agree to these terms and conditions, the Arbitration Agreement, or the Consent to Electronic Contracting and Communications do not click “[I AGREE]” and stop using this site immediately. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications, “company” “we,” “our,” and “us” mean Glow Fest and its successors, assigns and agents.
Welcome to the website of Glow Fest. This website is owned and operated by Glow Fest (GF) (the “Company,” “us,” “our,” or “we”).
These Terms and Conditions of Use (“Terms of Use“) set forth the terms and conditions under which you are authorized to use our website.
DESCRIPTION OF SERVICE
Our Digital Services primarily provide information and purchasing options for our festivals, events, merchandise, and other content we think would be of interest to you. To the extent new services, content or features are added to our Digital Services in the future, your use thereof is subject to these Terms of Use.
THIRD-PARTY SERVICES AND CONTENT
Our Digital Services are intended primarily for informational and e-commerce purposes. We enable you to inquire about the various services and events promoted or hosted by Glow Fest.
MODIFICATIONS AND INTERRUPTION TO THE DIGITAL SERVICE
We reserve the right to modify or discontinue all or any portion of our Digital Services with or without notice to you. We will not be liable if we choose to exercise this right. You acknowledge and accept that we do not guarantee continuous, uninterrupted or secure access to our Digital Services, or that operation of our Digital Services will be uninterrupted or error free. You understand that usage of our Digital Services may be interfered with or adversely affected by numerous factors or circumstances outside of our control.
YOUR REPRESENTATIONS
As a condition to use our Digital Services, you represent that you are of legal age to enter into a binding contract and that you are not a person barred from accessing the Digital Services under the laws of the United States or any other country.
RESTRICTED ACTIVITIES
You may not engage in any of the following with regard to the Digital Services (including without limitation posting or transmitting content through the Digital Services), and you agree not to use the Digital Services to:
Further, without our written consent, you may not:
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, GLOW FEST, THEIR RELATED ENTITIES, SERVICE PROVIDERS, LICENSORS, AND RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS (COLLECTIVELY THE “COMPANY PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, RELATED TO OUR DIGITAL SERVICES.
THE USER EXPRESSLY ASSUMES ALL RISK AND DANGER ARISING FROM OR INCIDENTAL TO THE USE OF THIS DIGITAL SERVICE, WHETHER SUCH RISKS OCCUR PRIOR TO, DURING, OR SUBSEQUENT TO THE ACTUAL USE OF THE SERVICE THE USER EXPRESSLY RELEASES THE EVENT FACILITY, LANDOWNERS, MANAGEMENT, PROMOTERS, PARTICIPANTS, PERFORMERS, ARTISTS, AND THE TICKETING AGENCY AND/OR TICKETING SERVICES PROVIDER (collectively “MANAGEMENT”) AND ALL OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS, FROM ANY AND ALL CLAIMS THAT THE USER HAS OR MAY HAVE THAT ARISE FROM OR ARE INCIDENTAL TO THE USE OF THE SERVICE, INCLUDING ANY CLAIMS ARISING OUT OF THE NEGLIGENCE OF MANAGEMENT OR MANAGEMENT’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, OR AGENTS.
COPYRIGHT AND TRADEMARK INFORMATION
All content, copyrights and other intellectual property rights in the content available on our Digital Services, including without limitation design, text, graphics, interfaces, and the selection and arrangements thereof, are owned by Glow Fest with all rights reserved. In some cases, such content may be licensed to Glow Fest by third parties. This content is protected by the intellectual property rights of Glow Fest or those owners. All content which qualifies for protection under U.S. Federal Copyright Law is subject to the exclusive jurisdiction of the Federal Court System, whether registered or unregistered. All trademarks displayed on our Digital Services are the trademarks of their respective owners and constitute neither an endorsement nor a recommendation of such parties. In addition, such use of trademarks or links to the websites of third parties is not intended to imply, directly or indirectly, that those third parties endorse or have any affiliation with Glow Fest.
PERMITTED USE OF THE CONTENT
Any use of content on the Digital Services, including without limitation reproduction for purposes other than those noted herein, modification, distribution, replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Glow Fest, is strictly prohibited. With the exception of search engines, you agree that you will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein.
This policy governs the sales of any/all Tickets, Ticket Add-ons, or Passes, and any other tickets offered on our website.
Tickets, Add-ons, or Passes sold through this website grant to the Customer ONLY a revocable digital license to the customer that may be revoked without reason by Glow Fest at any time.
The terms of sale of each ticket are issued pursuant to a transaction initiated on this website and is subject to any and all terms imposed by Glow Fest.
In order to be admitted to an event, each Customer must present the original digital ticket in its original, undamaged, unaltered form, to the applicable venue at check-in. Entry may be refused for various reasons, including misconduct, intoxication, or any other reason seen fit, as determined by festival staff and security.
Resale or attempted resale of any ticket issued hereunder at a HIGHER PRICE than the face value appearing thereon is grounds for cancellation without compensation.
NO REFUNDS are offered for any reason including the reschedule of the event.
TICKET PRICE
Unless indicated otherwise, prices include all applicable taxes and/or cash discounts (if available). Tickets are NOT REFUNDABLE.
TRANSMISSION OR REPRODUCTION PROHIBITED
The holder agrees not to transmit or aid in transmitting any description, account, picture, or reproduction of the event, performance, exhibition or game for which this ticket is issued for commercial/professional use for profit. The holder grants the Event producer (and its designees) the right to include holder’s image, likeness, actions, and statements in any live or recorded audio, video, film, webcast, stream, or other transmission, exhibition, simulcast, or reproduction made of, or at, the Event in any medium or context for any purpose, including commercial or promotional purposes, without further authorization, compensation or otherwise.
RESERVATION OF MANAGEMENT’S RIGHTS
Management reserves the right to revoke the license, refuse admission, or eject any person (without recourse) whose conduct is deemed by Management, at Management’s sole discretion, to be undesirable, including (but not limited to) disorderly conduct, use of vulgar or abusive language, or failure to follow Management or facility rules and directions. Undesirable conduct of any of the types expressly listed above will automatically terminate this license and all rights of the holder.
The exercise of management’s rights hereunder does not entitle the holder to a refund of the ticket price or any part thereof.
This ticket is a revocable license and admission may be refused if rules are violated. Tickets can be sold if the original attendee can no longer attend and wishes to sell their ticket to another at face value.
CONSENT TO SEARCH/REFUSAL/REJECTION
Holder and holder’s belonging may be searched upon entry into the Event, and holder consents to such searches and waives any related claims that might arise against the Event producer and its agents. If holder elects not to consent to such searches, holder may be denied entry into the Event.
COMPLIANCE WITH FACILITY RULES
The holder agrees to comply with all local, facility, and festival rules that prohibit or limit alcoholic beverages, illegal drugs, controlled substances, cameras, recording devices, bundles and containers of any kind from being brought into the event premises.
ADDITIONAL PROHIBITED ITEMS
In addition to those items prohibited elsewhere in these Terms, without the express prior written permission of the Event producer, holder may not bring any of the following items into the Event (or cause any of items to enter the event): glass bottles, aluminum bottles, knives, explosives, sling shots, weapons of any other kind, Frisbees, flags, skateboards, roller skates, hover boards, laser pointers, drones of any kind, remote controlled devices or remote controlled toys, basketballs, footballs, soccer balls, kick balls, baseball, bats, large backpacks, and other items as designated by Event producer. Event producer reserves the right to refuse admission to or eject any person, at Event producer’s sole discretion, whose conduct is disorderly, disruptive, or who fails to follow the Event’s rules or directions, or whose language is vulgar or abusive.
RESELLING AND PROMOTIONAL USE PROHIBITED
The Ticket Holder agrees not to transmit, distribute, or sell (or aid in transmitting, distributing, or selling) in any media now or hereafter existing, any description, account, picture, video, audio or other form of reproduction of the event or any surrounding activities (in whole or in part) for which this invitation is issued (the “Event”). This invitation may not be used for any form of commercial or trade purposes, including, but not limited to, advertising, promotions, contests or sweepstakes.
Breach of any of the terms of this license or the failure to comply with venue rules shall automatically terminate any rights that the Ticket Holder may have hereunder; shall render illegal and unauthorized the Ticket Holder’s use of the invitation for any purpose; and shall authorize Promoters to withdraw the invitation, refuse admission to the Event, or eject the Holder from the Event.
EVENT Reschedule
Glow Fest reserves the right to reschedule an event at their own discretion.
Because events are subject to weather conditions, the potential danger of fire and injury, any event may be rescheduled due to weather conditions including wind, rain, high temps, or drought situations. Efforts to reschedule the event will be made for the next available date at the venue, where weather conditions permit; customers tickets will be automatically transferred to the rescheduled event date.
Refunds are NOT given when events are rescheduled.
If a customer cannot attend, tickets can be sold to another person, or held for use the next year.
Refunds are not given if you change your mind or can’t attend after all.
COMPETITOR NOT ELIGIBLE
Anyone associated with competitor companies caught trying to enter into an event will have their license revoked without refund and be denied entry to any/all events. A revoked license is NOT a reason for a refund.
RELEASE OF LIABILITY
THE HOLDER EXPRESSLY ASSUMES ALL RISK AND DANGER ARISING FROM OR INCIDENTAL TO THE EVENT FOR WHICH THE TICKET IS ISSUED, WHETHER SUCH RISKS OCCUR PRIOR TO, DURING, OR SUBSEQUENT TO THE ACTUAL EVENT THE HOLDER EXPRESSLY RELEASES THE EVENT FACILITY, LANDOWNERS, MANAGEMENT, PROMOTERS, PARTICIPANTS, PERFORMERS, ARTISTS, AND THE TICKETING AGENCY AND/OR TICKETING SERVICES PROVIDER (collectively “MANAGEMENT”) AND ALL OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS, FROM ANY AND ALL CLAIMS THAT THE HOLDER HAS OR MAY HAVE THAT ARISE FROM OR ARE INCIDENTAL TO THE EVENT, INCLUDING ANY CLAIMS ARISING OUT OF THE NEGLIGENCE OF MANAGEMENT OR MANAGEMENT’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, OR AGENTS.
NO REFUNDS
Due to the high costs and risks involved with planning and organizing festivals Glow Fest does NOT offer refunds for tickets.
Refunds are NOT given when events are rescheduled.
Refunds are not given if you change your mind or can’t attend after all.
While Glow Fest does NOT offer refunds; If a customer cannot attend the event, tickets can be sold, transferred or held for use the next year.
RIGHT TO CHANGE POLICY
Glow Fest reserves the right to make changes to this policy at any time and without notice to the Customer.
By clicking “[I AGREE]”, you agree to these terms and conditions and you agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If you do not agree to these terms and conditions, the Arbitration Agreement, or the Consent to Electronic Contracting and Communications do not click “[I AGREE]”. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications, “we,” “our,” and “us” mean Elevate and its successors, assigns and agents.
This policy governs the sales of any/all merchandise items offered by Glow Fest either on our website, or in person.
The terms of sale of each item are issued pursuant to a transaction initiated on this website, in person, is subject to any and all terms imposed by Glow Fest.
NO REFUNDS are offered for any reason.
ITEM PRICE
Unless indicated otherwise, prices include all applicable taxes and/or cash discounts (if available).
COMPETITOR NOT ELIGIBLE
Anyone associated with competitor companies caught trying to buy Glow Fest merchandise will have their purchase canceled without refund A canceled purchase is NOT a reason for a refund.
RELEASE OF LIABILITY
THE CUSTOMER EXPRESSLY ASSUMES ALL RISK AND DANGER ARISING FROM OR INCIDENTAL TO THE PURCHASED ITEM FOR WHICH THE SALE IS ISSUED, WHETHER SUCH RISKS OCCUR PRIOR TO, DURING, OR SUBSEQUENT TO THE ACTUAL PURCHASE THE CUSTOMER EXPRESSLY RELEASES MANAGEMENT, PROMOTERS, PERFORMERS, ARTISTS, AND THE TICKETING AGENCY AND/OR TICKETING SERVICES PROVIDER (collectively “MANAGEMENT”) AND ALL OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS, FROM ANY AND ALL CLAIMS THAT THE CUSTOMER HAS OR MAY HAVE THAT ARISE FROM OR ARE INCIDENTAL TO THE SALE, INCLUDING ANY CLAIMS ARISING OUT OF THE NEGLIGENCE OF MANAGEMENT OR MANAGEMENT’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, OR AGENTS.
NO REFUNDS
Merchandise sold either online or in person is NOT REFUNDABLE.
PROCESSING TIME
Glow Fest Merchandise is to be picked up during the festival.
RIGHT TO CHANGE POLICY
Glow Fest reserves the right to make changes to this policy at any time and without notice to the Customer.
By clicking “[I AGREE]”, you agree to these terms and conditions and you agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If you do not agree to these terms and conditions, the Arbitration Agreement, or the Consent to Electronic Contracting and Communications do not click “[I AGREE]”. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications, “we,” “our,” and “us” mean Elevate and its successors, assigns and agents.
PRIVACY STATEMENT
WHAT DO WE DO WITH YOUR INFORMATION?
Glow Fest strongly believes in both minimizing the data we collect and limiting its use and purpose to only that (1) for which the Company has been given permission, (2) as necessary to deliver the Services, or (3) as the Company might be required or permitted for legal compliance or other lawful purposes.
Use of Your Personally Identifiable Information. Once collected, the Company may use your Personally Identifiable Information in a variety of ways including, but not limited to:
Provide service communications such as order confirmations, Sending your tickets, and customer service messages.
Respond to your emails or online requests for products, services, or information.
Processing your job application.
Fulfill and/or deliver the Services.
Communicate with you.
Detect and prevent fraud and abuse of our Services and systems.
To law enforcement if you commit a crime at an event.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service, otherwise we do not share your information with anyone else.
PAYMENT
If you choose a direct payment gateway to complete your purchase, then the payment gateway stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Glow Fest does see any of your bank or card information.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
By using this site, you represent that you are 18 years old.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
NO REFUNDS
Due to the high costs of organizing festivals Glow Fest does NOT offer refunds for tickets.
Refunds are NOT given when events are rescheduled.
Refunds are not given if you change your mind or can’t attend after all.
While Glow Fest does NOT offer refunds; If a customer cannot attend the event, tickets can be sold, or held for use the next year.
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